An official agency under the Ministry of Youth and Sports Malaysia
Client Charter
| 1. Ensuring customer satisfaction level after using a venue exceeds 70%. |
| 2. Organizing internal events and recreational programs at least 6 times a year. |
| 3. Providing feedback and action on damage complaints that occur around KSN within less than 1 working day. |
| 4. Conducting promotional activities at least 6 times a year. |
| 5. Responding to public complaints within less than 3 working days. |